Privacy Policy
[Personal Data Protection] Policy
Table and Chairs Singapore (referred to as “tableandchairs.sg,” “we,” “our,” “ours,” or “us”) is dedicated to ensuring the protection of your personal information. This Personal Data Protection Policy (“Policy”) outlines how we collect, use, disclose, and retain the personal information we gather about you, along with the measures in place to secure your personal data. We uphold the confidentiality of personal data and respect individuals’ privacy, conducting our business in accordance with the principles and requirements of the Personal Data Protection Act 2016 (“PDPA”).
This Policy may be applicable to you, even if you don’t have an account with tableandchairs.sg. Your use of our products/services signifies your agreement to the terms and conditions outlined in this Policy, subject to updates that may occur from time to time.
Types of Personal Information
According to this Policy and as mandated by law, “Personal Data” refers to any data, whether accurate or not, concerning an individual who can be identified (a) from that data alone, or (b) from that data and other information to which we have or are likely to have access. This includes data in our records, which may be updated periodically.
Examples of your Personal Data that we may collect, depending on your interaction with us, include your name, contact details, residential address, date of birth, identification card number/passport details or other identification numbers, telephone number(s), mailing address, network data, and any other information provided by you through various forms of interaction.
We also gather additional information about your interaction with the tableandchairs.sg site and/or services without individually identifying you, using advanced website analytical tools and cookies. This is done to improve our services and enhance your overall experience. Such information may encompass, but is not limited to, device and network-related details, page view statistics, website traffic, advertising data, IP addresses, and access/login information.
Aggregate information and statistics may be utilized for monitoring website usage, aiding in website and service development, and may be shared with third parties. Importantly, these statistics will not include information enabling the identification of any specific individual. Consequently, this Policy does not apply to aggregated information that summarizes statistical data in a manner that does not allow the identification of any particular individual.
Purpose of Collecting and Using Personal Information
While it is not mandatory to provide any information on our website, failure to do so may limit your access to certain features and functions, and we may be unable to provide specific services.
This Policy governs the collection, use, disclosure, and retention of personal information to facilitate our activities and operations or enable your access to our website and online service portals.
For instance, when registering as a member on tableandchairs.sg, we require your name and email address. In the case of transactions, we additionally need your billing and/or shipping addresses, as well as telephone number(s). This information, along with payment-related/transactional details (credit card number, card verification value, and expiry date), allows us to process your registration and/or purchase. We, our agents, and/or sub-contractors use this relevant information to process your purchase, respond to your inquiries, and keep you informed about our campaigns or any matters related to your account or website usage.
Intentionally, we do not collect personal information from children under the age of 13. If you suspect that your child has provided personal information to us, please contact us to identify and delete your child’s details.
Use of Your Personal Information
We collect and use your personal information to operate and enhance our products and deliver requested services. This includes communication on service-related matters and informing you about other products or services available from us and our affiliates/business partners. We may also reach out to you for survey-related purposes, promotions, discounts, and marketing campaigns.
If you no longer wish to receive marketing materials, you can inform our Personal Data Protection Officer, and we will remove your details from our direct marketing database. Please note that you may still receive non-marketing messages such as surveys, customer-service notices, and other service-related communications.
Disclosure of Your Personal Information
tableandchairs.sg will utilize, disclose, and/or transfer your personal data solely for the purposes you have been notified of and consented to or as permitted under applicable laws and regulations. To clarify, where allowed under the PDPA and subject to the provisions of any applicable law, your personal data may be shared with our vendors or other third-party service providers in relation to promotions and services offered by tableandchairs.sg. When disclosing your personal data to third parties, tableandchairs.sg will make every effort to require these parties to safeguard your personal data.
Furthermore, tableandchairs.sg may disclose your personal information if compelled by law, a court order, or the rules and regulations of any relevant regulatory or governing body with jurisdiction over tableandchairs.sg. Additionally, we retain the right, at our sole and absolute discretion, to fully cooperate with governmental authorities, business partners, service providers, private investigators, rightful owners, or interest holders in the investigation of potential or ongoing criminal or civil wrongdoing. This includes situations where we deem it to be in our best interest, such as mergers and acquisitions, trade sales, etc. tableandchairs.sg shall not be held liable for damages or consequences arising from such disclosure, and you agree not to take legal action or make claims against tableandchairs.sg for such disclosure.
For further details on exceptions, it is recommended to refer to the Second, Third, and Fourth Schedules of the PDPA, publicly available at https://sso.agc.gov.sg/Act/PDPA2012.
Protection and Retention of Your Personal Information
tableandchairs.sg has implemented various security measures to safeguard your information. However, it is important to note that the internet is not a completely secure medium. When conducting business on our website,tableandchairs.sg ensures the protection of your personal information by requiring the use of a browser software program that supports industry-standard SSL encryption with 128-bit key lengths. We maintain the confidentiality of your information, and our internal procedures address the storage, access, and disclosure of your data.
Additionally, we will establish reasonable security arrangements to ensure the adequate protection and security of your personal data. Appropriate measures will be taken to prevent unauthorized access, collection, use, disclosure, copying, modification, leakage, loss, damage, and/or alteration of your personal data. However, we cannot assume responsibility for any unauthorized use of your personal data by third parties that is wholly attributable to factors beyond our control.
Request for Access to Personal Data
To obtain access to any of the personal information we have about you, please contact our Personal Data Protection Officer. It is important to note that we may not always be obligated to provide access to your personal information upon request. Before fulfilling any information requests, we may ask you to verify your identity and provide additional details to assist us in responding to your request.
Access to personal information may be refused in certain circumstances, such as when denying access is required or authorized by law, or when the access request is considered frivolous or vexatious. If your request for access is denied, we will provide an explanation for the decision.
Upon a request for access to personal data, we commit to providing the relevant information within thirty (30) days of receiving the request. If compliance within this timeframe is not possible, we will inform you of the soonest reasonable time by which we can respond.
For a copy of your personal data held by tableandchairs.sg, please approach our Personal Data Protection Officer in person. Bring along your identification card to complete an application form and have your details verified. At the point of request, you will be required to make the following payment: (a) For information on your personal data held by tableandchairs.sg, the applicable fee is SGD S$50.00; (b) For information on your personal data as well as a copy of such data, the fee is SGD S$100.00.
These fees are indicative, and depending on the scope and nature of the work involved in processing your access request, a higher fee may be imposed to cover administrative costs. Our Personal Data Protection Officer will assess this on a case-by-case basis. Note that we will proceed with your request only upon your agreement to pay the fee. In certain instances, a deposit may also be required before processing the access request.
Request for Correction of Personal Data
To rectify any inaccuracies in the personal information we have about you, please contact our Personal Data Protection Officer. Before making any corrections, we may ask you to verify your identity and provide additional details to facilitate our response. If your request is declined, we will provide a written explanation for the refusal, along with information on the available mechanisms for lodging a complaint and any other pertinent details.
To update or correct your personal data held by tableandchairs.sg, kindly write to us and include the following information: (a) Your full name and NRIC No; (b) A clear photocopy of your NRIC; (c) Your contact details; (d) Name of our associate or department by whom your personal data was collected; and (e) Details of your requested correction.
Providing us with complete information enables us to promptly update or correct your personal data. Our Personal Data Protection Officer will acknowledge the receipt of your request within three (3) working days from the date of submission.
Request to Withdraw Consent
It is your responsibility to ensure that all Personal Data provided to us is complete, accurate, true, and correct. However, under the PDPA, you have the right to withdraw your consent regarding the use of your Personal Data, to gain access, or to request corrections to your Personal Data records maintained by us.
Upon making a request to withdraw consent, we will process it within a reasonable timeframe. Subsequently, we will refrain from collecting, using, and/or disclosing your personal data as per your request. Consequently, we may be unable to continue providing membership benefits and services to you. Such withdrawal may lead to the termination of any membership you hold with us.
How to Reach Us
For inquiries about this Policy, complaints regarding your Personal Data, or requests for access and corrections to your Personal Data records (subject to a fee to cover the cost of verifying the application and locating, retrieving, and copying any requested material), please contact our Data Protection Officers using the following details: [email protected] or +65 87583790
Changes to This Policy
We retain the right, at our sole and absolute discretion, to amend or revise this Policy at any time. In the event of substantial alterations to the Data Protection Policy, we will publish such changes on this page. We recommend that you regularly review this page to stay informed about our policy concerning the collection and utilization of your Personal Data. Please be aware that it is your responsibility to periodically check this Policy for any updates. Your continued use of or access to our services after the publication of any modifications to this Policy signifies your acceptance of those changes.